Return Policy

This Refund Policy applies to all purchases made through our website

1. Eligibility for Refunds:
   Refunds shall be processed if:
   – The customer receives an incorrect or defective product
   – An order is cancelled before dispatch
   Refund requests must be made within 24 hours of delivery.

2. Exclusions:
   Refunds shall not apply to:
   – Perishable items accepted at the point of delivery
   – Change-of-mind returns
   – Late complaints submitted after 24 hours of delivery

3. Process:
   To request a refund, send a message/email to [Insert Fundfarmer Email/hyperlink to customer service page] with:
   – Order number
   – Description of the issue
   – Supporting evidence (e.g., photographs)

4. Refund Method:
   Approved refunds will be processed within 5–7 business days via the original payment method or as store credit, as applicable.