Frequently Asked Question (FAQ)

1. How do I place an order?

Browse our categories to find items you like or search for items you need. Click “Add to Cart” to select an item. Once you’re ready to check out, follow the checkout prompts to make payment and schedule delivery.

We stock a wide range of fresh, top-quality proteins and farm produce inspired by Nigerian cuisine. Our categories include staple grains and flours (rice, beans, etc), fresh vegetables, organic herbs and spices, dairy and eggs, and proteins like chicken or livestock. We also stock special seasonal packs/hampers for festive seasons like Ramadan or Christmas. We also have a kitchen services section where you can purchase cooked meals.

All our products come from our well-managed and trusted farms across Nigeria. This ensures that all the items you shop are fresh and of high quality.

We currently deliver to all areas within Lagos and Ile-Ife, and will expand soon! Enter your delivery address at checkout to confirm if we can deliver to you.

Yes, FudFarmer has a physical store in Ikeja, Lagos State, and Ile-Ife, Osun State. You can visit the store to shop in person or just order online. The choice is yours!

Yes! Simply select “Store Pickup” at checkout and stop by our physical store during our opening hours to pick up your package. You can also physically shop your items directly from the store.

Hygiene is our top priority. All products are preserved at our aggregation hubs, adhering to strict hygiene protocols to ensure safety and freshness.

We accept debit/credit cards, bank transfers, and third-party payment agents like Paystack.

Subscribing to our email list means you’ll get a front row seat to everything. You’ll get entertaining and informative newsletters weekly in your mail, and hear about flash sales, new products, special offers, limited time offers or discounts first. 

FudFarmer kitchen services is our freshly made food service that brings delicious, ready-to-eat meals straight to your doorstep. Simply visit the “kitchen services” section of the website, select your meals, customize sides or proteins if needed, and place your order. Meals are cooked daily and delivered to suit your preferences.

Our kitchen packages primarily feature different types of proteins (chicken, turkey, fish, cattle beef, goat meat, ram beef etc) prepared in a variety of ways (grilled, steamed, roasted, fried etc). Each protein dish is prepared from healthy animals reared on our farms. You can also order meal accompaniments (soups, swallows, rice, pasta etc), drinks, and other side dishes for your protein package.

Absolutely. Once you can start a package by selecting your preferred protein, you can choose to add any other item or dish of your choice to the package to complete it.

Yes! Hygiene is at the heart of everything we do, so we take it seriously. Our kitchen follows strict sanitation practices, and our chefs and kitchen staff dress appropriately to avoid contamination during food preparation or packaging.

We offer same-day delivery within Ikeja, Lagos and Ile-ife, Osun State for most orders placed before noon. Orders placed later in the day are delivered within 24 hours or as scheduled by the customer.

If a product is unavailable, you can sign up for restock notifications on the product page to be notified when the product is back in stock.

If you’re unsatisfied with a product, please contact our customer service within 24 hours for assistance. You can contact our Lagos Customer Service (+234 916 414 0585) or our Osun State Customer Service (+234 815 703 2010)

You can check out our full return policy here.

Yes, you can. Once you place an order and successfully check out, you will receive a confirmation email and an estimated delivery time. You will also get email updates when your order is being packed and shipped. You can log in to your account at any time to see the current status and expected arrival details.

Reach out to us via our email at support@fudfarmer.com, or send a WhatsApp message to Lagos: +234 916 414 0585
Ife: +234 815 703 2010.

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Our kitchen and food store are open 8:00 AM – 5:00 PM daily. Orders placed after 5:00 PM will be processed the next day.

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